tkpk5 Privacy Policy

Your Privacy at a Glance

A quick summary of the most important points in this Privacy Policy. Full details follow in each section below.

Introduction

This Privacy Policy ("Policy") sets out the basis on which tkpk5 ("we", "us", "our", "the Platform") collects, processes, stores and discloses personal data provided by users ("you", "Player") of the tkpk5 website located at https://tkpk5.vip. By registering an account, accessing the platform or using any of our services, you acknowledge that you have read, understood and agree to the terms of this Policy.

tkpk5 is committed to protecting the privacy and security of all users who access our platform from Bangladesh and beyond. This Policy is written in plain English to ensure that it is accessible and understandable to all players, regardless of their technical background. We encourage you to read this Policy carefully and to contact us if you have any questions.

Information We Collect

tkpk5 collects personal data from you in two broad ways: information you provide directly to us, and information collected automatically when you use the platform.

Information you provide directly includes:

• Registration data: your full name, date of birth, email address, username, and password (stored in hashed form). This information is required to create and secure your account.
• KYC documents: government-issued photo identification (national ID card, passport), proof of residential address, and in some cases proof of payment method ownership. KYC documents are collected to verify your identity and comply with anti-money laundering obligations.
• Financial data: deposit and withdrawal transaction records, including payment method identifiers (e.g. bKash mobile number, Nagad account reference). We do not store full payment card numbers on our servers.
• Support communications: messages and records from live chat sessions, emails, and any other communications you send to our support team.
• Responsible gaming declarations: self-exclusion requests, deposit limit preferences, and cool-off period instructions that you submit via your account settings.

Information collected automatically when you use the platform includes:

• Device and technical data: IP address, browser type and version, operating system, device model, screen resolution, and language settings.
• Usage data: pages visited, time spent on the platform, game sessions played, bet history, and navigation paths through the site.
• Cookie data: session cookies required for platform functionality, and analytical cookies that help us understand how users interact with the site. See Section 6 for full cookie details.
• Geolocation data: approximate location derived from your IP address, used solely to verify that access is permitted from your jurisdiction and to display localised content.

How We Use Your Information

tkpk5 uses the personal data we collect for the following purposes:

• Account management: to create, verify, maintain and secure your tkpk5 player account, including password resets and KYC verification.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay and other supported Bangladeshi payment channels, and to maintain accurate transaction records.
• Platform personalisation: to customise your gaming experience based on your preferences, game history and language settings, so that tkpk5 feels relevant and tailored to you.
• Fraud prevention and security: to detect, investigate and prevent fraudulent activity, money laundering, account takeovers, and other prohibited conduct on the platform.
• Responsible gaming compliance: to monitor gaming patterns, apply self-exclusion and deposit limits, and identify players who may be experiencing harm from gambling so we can offer appropriate support.
• Customer support: to respond to your enquiries, resolve disputes, and maintain records of our communications with you as required for regulatory and legal purposes.

tkpk5 does not use your personal data for unsolicited third-party marketing. If we ever wish to send you promotional communications about tkpk5 offers, we will do so only on the basis of your explicit consent, which you may withdraw at any time by contacting our support team.

Legal Basis for Processing

The table below summarises the primary legal bases on which tkpk5 processes your personal data:

Sharing Your Information

tkpk5 does not sell, rent or trade your personal data to third parties. We may share your data only in the following limited circumstances:

• Payment processors and financial partners: we share transaction data with payment providers such as bKash, Nagad, Rocket and Upay solely to process your deposit and withdrawal requests. These providers process your data under their own privacy policies and applicable financial regulations.
• Game content providers: certified game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming and Spribe may receive limited technical data (e.g. session tokens, bet amounts) necessary to deliver their games on our platform. These providers are bound by data processing agreements with tkpk5.
• Legal and regulatory authorities: we may disclose your data to law enforcement agencies, regulatory bodies or courts when required to do so by applicable law, court order, or when we believe disclosure is necessary to protect the rights, property or safety of tkpk5, our users, or the public.
• Fraud prevention and security services: we work with specialist anti-fraud and identity verification service providers who process limited personal data on our behalf under strict data processing agreements to help protect the integrity of the platform.

In all cases where we share data with third parties, we require those parties to maintain appropriate technical and organisational security measures and to use your data only for the specific purpose for which it was shared.

Cookies & Tracking Technologies

tkpk5 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device. We use four categories of cookies:

• Essential cookies: strictly necessary for the platform to function. These include session management cookies that keep you logged in during your visit and security cookies that prevent cross-site request forgery. These cookies cannot be disabled without breaking the platform.
• Analytical cookies: help us understand how players navigate the platform — which games are most popular, which pages are visited most, and where users drop off. This data is aggregated and anonymised. We use this data solely to improve the tkpk5 experience.
• Functional cookies: remember your preferences such as language selection (English or Bengali), game view settings, and other personalisation choices so you do not have to reset them on each visit.
• Security and fraud-prevention cookies: used to detect and prevent fraudulent logins, bot activity and account-takeover attempts. These cookies analyse interaction patterns to distinguish genuine users from automated threats.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will affect the functionality of the tkpk5 platform and may prevent you from logging in or completing transactions. Disabling analytical or functional cookies will not prevent you from using the platform but may reduce the quality of your personalised experience.

Data Retention

tkpk5 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means that account data is retained for the duration of your active account and for a period of at least 5 years after account closure, in order to meet anti-money laundering record-keeping requirements and to defend against legal claims that may arise after your account is closed.

Support communications are typically retained for 3 years from the date of the last interaction. Analytical and technical data is retained in aggregated, anonymised form only and is not subject to a fixed deletion schedule. When personal data is no longer required, it is securely deleted or anonymised in accordance with our internal data disposal procedures.

Data Security

tkpk5 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, hashed password storage using industry-standard algorithms, role-based access controls that limit staff access to personal data on a need-to-know basis, regular security audits and penetration testing, and secure data centre facilities with physical access controls.

While we take every reasonable precaution to protect your data, no internet-based system is completely immune to security breaches. In the event of a data breach that is likely to result in a risk to your rights and freedoms, tkpk5 will notify affected players promptly and take all reasonable steps to mitigate the impact of the breach. We strongly encourage you to use a strong, unique password for your tkpk5 account and to avoid sharing your login credentials with anyone.

Your Privacy Rights

As a player on tkpk5, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access: you have the right to request a copy of the personal data we hold about you. We will respond to access requests within a reasonable timeframe.
• Right to rectification: if you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many details directly via your account settings.
• Right to erasure: in certain circumstances, you have the right to request that we delete your personal data. Please note that this right is subject to legal obligations that may require us to retain certain data for a minimum period, as described in Section 7.
• Right to restrict processing: you have the right to ask us to restrict the processing of your personal data in certain circumstances — for example, if you contest the accuracy of the data or if processing is unlawful.
• Right to data portability: where processing is based on your consent or the performance of a contract, you have the right to receive a copy of your personal data in a structured, machine-readable format so that you can transfer it to another service if you wish.

We will respond to all privacy rights requests promptly and in any event within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your privacy rights.

Third-Party Services

The tkpk5 platform incorporates games and technical services provided by third-party game studios and software vendors. While tkpk5 carefully selects its technology partners and requires them to maintain robust data protection standards, please be aware that these providers operate their own systems and are governed by their own privacy policies in relation to the data they collect within their game environments.

tkpk5 is not responsible for the privacy practices of third-party game providers. We recommend that you review the privacy policies of any third-party service that you interact with through our platform. The game providers we work with include, among others, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi — all of whom are established, certified gaming studios with their own published privacy documentation.

Children's Privacy

tkpk5 is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. During registration, all users are required to confirm their date of birth and agree that they are at least 21 years of age. Where we discover that personal data has been collected from a person under 21, we will immediately delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on tkpk5, please contact us immediately at [email protected] so that we can take prompt action.

Changes to This Privacy Policy

tkpk5 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they could significantly affect how we use your personal data or your rights in relation to it — we will provide advance notice by posting the revised Policy on the platform and, where practicable, notifying registered players directly. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of tkpk5 after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the revised Policy, you should stop using the platform and may request account closure by contacting our support team. We recommend that you revisit this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how your data is being handled, please contact our support team. We aim to respond to all privacy-related enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected]